Questions, answered

Yes. We visit homes and offices right across the Perth metro area.

Call 0401 480 602 or send a message. Tell us the problem and your suburb.

Yes. Family are welcome to book and be there, in person or on the phone.

Every job is different, so we talk it through first and explain the cost before any work starts.

Yes. We only connect when you have called us or booked a session. You see everything and can end it at any time.

Most software, email, account and settings problems. Physical setups like printers and Wi-Fi coverage need a visit.

No. We never cold-call asking to access your computer. If someone does, hang up.

No. We don’t do hardware repairs or part replacements. If something has failed, we’ll tell you straight and point you to the right place.

No. New cable runs need a licensed cabler. We configure the network once the cabling is in.

No. We set up backups and check the usual places for missing files. For failed drives, we refer you to a specialist recovery lab.

Call your bank first if money or card details are involved. Then call us and we’ll help secure your accounts and devices.

Yes. Mostly businesses with 1 to around 20 staff.

Yes. One-off help or an ongoing support plan, whichever suits.

Yes. We set up, move and support both.