Home/Services/Apple Mac & iPhone Support

For homes

Mac, iPhone and iPad help

Apple devices set up, synced and sorted: iCloud, Apple ID, photos, email and moving to a new device.

We come to you, Perth-wide

Remote help available

Plain-English advice

iPhone and MacBook on a desk

Sound familiar?

Common problems we fix

These are the things people call us about most. If one of them sounds like you, we can help.

  • iCloud storage full
  • Locked out of the Apple ID
  • Photos not syncing between devices
  • New iPhone or Mac to set up
  • Mac running slowly
  • Email or contacts missing

What we do

Apple Mac & iPhone Support, done properly

New device setup

Everything moved from the old device.

iCloud

Storage, backups and syncing sorted.

Apple ID

Account access and security.

Photos

Photos organised and synced across devices.

Mac help

Slow Macs, updates and software.

How-to

Simple, patient help using your device.

Keep your Apple ID safe

Your Apple ID holds your photos, messages and purchases.

  • Turn on two-factor authentication
  • Keep your recovery phone number and email up to date
  • Never share your Apple ID password or codes
  • Apple won’t call you asking for your password

FAQ

Your questions, answered

Can you help when my iCloud is full?

Yes. We check what’s using the space and tidy it up or set up the right plan.

Can you move everything to my new iPhone?

Yes. Contacts, photos, apps and messages come across.

Do you repair iPhone screens?

No. We help with software, settings and setup. For screen or hardware repairs, we’ll point you to an Apple repairer.

Can you help me get back into my Apple ID?

We help you work through Apple’s account recovery steps.

Can you set up Family Sharing?

Yes. We set up Family Sharing so you can share purchases, iCloud storage and locations, and set up Screen Time for the kids.

Can my iPhone work with a Windows computer?

Yes. We set up iCloud, photos and email so they stay in sync between your iPhone and a Windows PC.

Still not sure?

Tell us what’s happening. We’ll let you know straight away if we can help, and whether it needs a visit.

Related services

Often booked together

All services

Seniors Tech Help

Patient, friendly help with computers, phones, tablets and email at home.

Learn more

Backups & File Recovery

Automatic backups set up properly, and help finding missing files.

Learn more

Email Setup & Migration

Email set up and fixed on every device, and moved to a better provider when needed.

Learn more

How it works

Three simple steps

No call centres and no ticket queues. Just a local team that sorts it out and explains it clearly.

Call or message us

Tell us what’s going on. We’ll let you know if it can be fixed remotely or needs a visit.

We sort it out

At your home or office anywhere across Perth, or over a secure remote session.

We explain what we did

In plain English, with simple tips so it doesn’t happen again.

Reviews

What our clients say

Get in touch

Tell us what’s going on

Call for the quickest help, or send a message and we’ll get back to you.

0401 480 602
  • Homes and small businesses across Perth
  • On-site visits or secure remote help
  • Clear advice before any work starts

Send a message

Tell us the problem and your suburb.