Sound familiar?
Common problems we fix
These are the things people call us about most. If one of them sounds like you, we can help.
- iCloud storage full
- Locked out of the Apple ID
- Photos not syncing between devices
- New iPhone or Mac to set up
- Mac running slowly
- Email or contacts missing
What we do
Apple Mac & iPhone Support, done properly
New device setup
Everything moved from the old device.
iCloud
Storage, backups and syncing sorted.
Apple ID
Account access and security.
Photos
Photos organised and synced across devices.
Mac help
Slow Macs, updates and software.
How-to
Simple, patient help using your device.
Keep your Apple ID safe
Your Apple ID holds your photos, messages and purchases.
- Turn on two-factor authentication
- Keep your recovery phone number and email up to date
- Never share your Apple ID password or codes
- Apple won’t call you asking for your password
FAQ
Your questions, answered
Can you help when my iCloud is full?
Yes. We check what’s using the space and tidy it up or set up the right plan.
Can you move everything to my new iPhone?
Yes. Contacts, photos, apps and messages come across.
Do you repair iPhone screens?
No. We help with software, settings and setup. For screen or hardware repairs, we’ll point you to an Apple repairer.
Can you help me get back into my Apple ID?
We help you work through Apple’s account recovery steps.
Can you set up Family Sharing?
Yes. We set up Family Sharing so you can share purchases, iCloud storage and locations, and set up Screen Time for the kids.
Can my iPhone work with a Windows computer?
Yes. We set up iCloud, photos and email so they stay in sync between your iPhone and a Windows PC.
Still not sure?
Tell us what’s happening. We’ll let you know straight away if we can help, and whether it needs a visit.
Related services
Often booked together
Seniors Tech Help
Patient, friendly help with computers, phones, tablets and email at home.
Learn moreBackups & File Recovery
Automatic backups set up properly, and help finding missing files.
Learn moreEmail Setup & Migration
Email set up and fixed on every device, and moved to a better provider when needed.
Learn moreHow it works
Three simple steps
No call centres and no ticket queues. Just a local team that sorts it out and explains it clearly.
Call or message us
Tell us what’s going on. We’ll let you know if it can be fixed remotely or needs a visit.
We sort it out
At your home or office anywhere across Perth, or over a secure remote session.
We explain what we did
In plain English, with simple tips so it doesn’t happen again.
Reviews
What our clients say
Where we help
Apple Mac & iPhone Support across Perth
Get in touch
Tell us what’s going on
Call for the quickest help, or send a message and we’ll get back to you.
0401 480 602- Homes and small businesses across Perth
- On-site visits or secure remote help
- Clear advice before any work starts
Send a message
Tell us the problem and your suburb.
