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Patient, friendly help

Patient tech help, at your pace

Friendly, unhurried help with computers, phones, tablets and email, at home and explained in plain English.

Call 0401 480 602 Send a message

We come to you, Perth-wide

Remote help available

Plain-English advice

Senior couple using a laptop together at home

Sound familiar?

Common problems we fix

These are the things people call us about most. If one of them sounds like you, we can help.

  • Not confident using the computer or phone
  • Worried about scams
  • Email or photos stopped working
  • New phone or tablet to set up
  • Video calls with family
  • Too many passwords to remember

What we do

Seniors Tech Help, done properly

Patient help

We go at your pace and explain everything.

Phones and tablets

Set up and shown how to use them.

Email and photos

Working again and easy to use.

Video calls

FaceTime, WhatsApp and Zoom with family.

Scam safety

How to spot scams and stay safe online.

Written notes

Simple steps to keep for next time.

Staying safe online

Scammers rely on catching people off guard.

  • Banks, Telstra and Microsoft won’t call asking for passwords
  • If a message feels urgent or threatening, stop and check
  • Hang up and call back on a number you trust
  • It’s always fine to ask family, or us, first

FAQ

Your questions, answered

Can my family book for me?

Yes. Family are welcome to book and be there, in person or on the phone.

Will you rush me?

No. We go at your pace and explain things clearly.

Can you help me avoid scams?

Yes. We show you what to look out for and set up sensible protection.

Can you write down the steps?

Yes. We can leave simple written notes for next time.

Can you help me with video calls to family?

Yes. We set up FaceTime, WhatsApp or Zoom and practise with you until you’re comfortable.

Can you help with myGov or banking apps?

We can help you install the apps and get set up, and show you how to stay safe. You always type in your own passwords and banking details.

Still not sure?

Tell us what’s happening. We’ll let you know straight away if we can help, and whether it needs a visit.

Send a message More questions

Related services

Often booked together

All services

Apple Mac & iPhone Support

Mac, iPhone and iPad help: iCloud, Apple ID, photos, email and new device setup.

Learn more

Scam & Security Help

Sensible security for devices and accounts, and help securing things after a scam.

Learn more

On-Site IT Support

We come to your home or office and sort out computer, Wi-Fi, printer and email problems on the spot.

Learn more

How it works

Three simple steps

No call centres and no ticket queues. Just a local team that sorts it out and explains it clearly.

Call or message us

Tell us what’s going on. We’ll let you know if it can be fixed remotely or needs a visit.

We sort it out

At your home or office anywhere across Perth, or over a secure remote session.

We explain what we did

In plain English, with simple tips so it doesn’t happen again.

Reviews

What our clients say

Where we help

Seniors Tech Help across Perth

All areas we cover
Perth CBD & Inner City Western Suburbs & Coast Northern Suburbs Eastern Suburbs & Swan Valley Perth Hills South-East Suburbs Southern Suburbs & Fremantle

Get in touch

Tell us what’s going on

Call for the quickest help, or send a message and we’ll get back to you.

0401 480 602
  • Homes and small businesses across Perth
  • On-site visits or secure remote help
  • Clear advice before any work starts

Send a message

Tell us the problem and your suburb.